Review a local e-commerce website

Review a local e-commerce website
www.kok5kok.com
k0k5k0k Idea Fashion Store.

Recently, I have discovered that there has a web-store that selling a lot of unique and special designed tee at low price.

The main objective of k0k5k0k store is to provide the best quality, best price, and best customer service to their beloved customer. They believe that “ideas make perfect”. With their unique designed, they aim to become one of the famous fashion brand in the fashion market.

The e-commerce model of this website is B2C. B2C is the business that sells products or services to end-user consumers.

Creative idea tees, custom-made shoes and custom-made small shirts are the major products of k0k5k0k store. Moreover, all of the products that sell in k0k5k0k store are designed by his in-house designer. All tee-shirts that selling in the store are just RM25! With their unique design products, k0k5k0k store has become better known and popular in teenager’s fashion market.

The structure of this website is simple and easy to surf around. With simple html coding and navigation bar, surfers can access all information with few clicks. Besides, the web is providing high bandwidths that allow surfers surf in high-speed.

However, there are some limitations of the website. For example, the website does not provide e-payment method, such as credit card payment and Paypal. Furthermore, the security of the website has not been verified by any trusted parties.

Besides,the founder of this website is ME, k0k5k0k. ^^

From the domain registration, server-hosting, webpage design and tee-shirts design, mostly all works were done by the founder, k0k5k0k. The website was created on 1 Nov 2008. Initially, I just feel interested in creating a website with special domain, which is my name, k0k5k0k. After that, I feel that it is a great opportunity of making money in e-commerce field. So, I just make up my mind and try my best in designing all those tee-shirts and sell it out.

Lastly, although the website is still got a lot more to improve, the designs of the shirts are not that good, but I promise that I will never give up continuing to enhancing the website and design quality.
Furthemore, thanks you for supporting me, http://www.kok5kok.com/ k0k5k0k Idea Fashion Store.

Here are some of the products :

Things to take note to prevent e-auction fraud

- Understand as much as you can about how the internet auctions work, what your obligation are as a buyer, and what the seller’s obligations are before you bid.

- Watch out for “Advance-fee demand” – you need to look carefully at any seller of goods or services who wants you to send checks or money orders immediately to a post office box, before you receive the goods or services.

- Find out what actions the websites takes if a problem occurs and consider insuring the transaction and shipment.

- Do not simply disclose your personal data – if you see e-mail messages from someone you do not know that ask you for personal data for examples, credit card number, account number, or password, do not just send the data without knowing more about who is asking.

- Review the feedback rating for the seller, and use common sense; if the seller has a history of negative feedback, then the participants do not bid with the particular seller.

- Must ask the seller when delivery can be expected if not specified in the listing, and about warranty, exchange or return of merchandise you find unsatisfactory.

- To avoid unexpected cost, you must read the information in the listing about shipping and handling fees carefully. If not specified, you may want to clarify before you start bidding.

E-Government in Malaysia: Its implementation so far and citizen’s adoption strategies

My mom always grumbles a lot towards the end of April... It's the time of the year when the tax return forms have to be submitted... My mom HATES it to the core.. I always hear her moot on how troublesome it is to send it by post and to deliver it personally. But now all of that could be done online through the government website http://www.hasil.org.my/english/eng_index.asp (my mom never grumbles in April anymore).

Well online tax filing brings me to the focus of today's post - E-Government.

E-Government is a tool used by the government to efficiently support the public. It is used to disseminate information and to increase the convenience, accessibility and quality of communication and interaction with the respective parties (it's true as my mom don't complain about tax filing anymore). I used the term respective parties because E-Government is not for the public (citizens) alone, but also for three other parties namely, the business community, other counties' government and the government employees.

E-Government was sparked by the Multimedia Super Corridor (MSC) project in 1996 where E-Government is one of the seven flagships under this project; and under the E-Government flagship are seven projects said to be the core of E-Government.




The seven projects are as follows:

• Electronic Services Delivery (E-Services)
• Generic Office Environment (GOE)
• Electronic Procument (EP)
• Human Resource Management Information System (HRMIS)
• Project Monitoring System (PMS)
• Electronic Labor Exchange (ELX)
• E-Syariah

The application of E-Government stems from the seven project stated above. Some further application of E-Government are

• myGovernment - the official government website that disseminates the most up-to-date information released by the government
• e-Compalaint, Ministry of Works Malaysia - the site to lodge any complaints on the projects carried out by the Ministry of Works
• eKL - the government tool to improve the service delivery system of government agencies in Klang Valley
• MySMS - the government official SMS portal that enables the public to obtain government services through one SMS number 15888

Apart from the implementation of E-Government, the governemtns needs to have strategies to halp the users or potiential users feel more comfortable when using E-Government. As such the government needs to beef up the security of this system. Malaysians are very sceptical in regards to online transaction (hack.. my neighbours thinks its a sham) so the government needs to convince the users that the websites are safe and their computers won't blow up when they use them.

The reliability of this system needs improvement as well. The government related websites tend to be down (inoperative) sometimes and i feel that this should not happen as it represents the government. It will give the government a very bad impresion of inefficiency and unreliability.

The awareness of the existance of E-Government must be spread as only a handfull of people knows about it. Many do not know that they can do their tax filing online or pay their summons online. This information could be spread through the media (television especially as TV1, TV2 and TV3 are owned by the government).




Related Links

• http://www.american.edu/initeb/ym6974a/egovernment.htm
• http://www.mscmalaysia.my/article/12073046901815/12082915639335
• http://www.lawyerment.com/guide/gov/

A review on a post on e-tailing from My E-Commerce blog.

A review on a post on e-tailing from My E-Commerce blog
(http://ecommerze.blogspot.com/search/label/e-Tailing)

Opentable.com

Opentable.com, a website that provides restaurant management system for restaurateurs, is also known as ERB (Electronic Reservation Book). It is so unique that, in Malaysia, we can’t find any similar websites that is operating with this kind of model.

After I’ve been to the website, I have some ideas on the means and way to run a website, similar to opentable.com but I will be providing more functions to the surfers and restaurateurs.
I will make a website that not only contains the reservation function, but also the e-order and payment function.

Getting a good and special domain name together with a great slogan is an important beginning. Then, coming up with a well-designed layout which provides easy navigation and the provision of a highly securable system to surfers and restaurateurs will make the website more attractive and impressive.

Besides, I will design a system that works as below:

Firstly, potential customers can to make reservation through the website for their desired restaurant.

Next, customers can view the brief overview of the restaurant, restaurant’s menu, and special courses for the day, or any promotion or event available during the time.

After customers have made up their mind, they can select the time and date to dine in.
After that, we also allow customers to choose the location of their seat; for example, smoking or non-smoking area.

Moreover, customer can order their dishes and drinks with a few clicks, and leave some important message to the restaurant.

Lastly, customer can settle their bills online with a credit card.

The whole process can be done in a very easy and convenient way. Compare to Opentable.com, this website is containing more functions, such as e-payment.

(If I really successfully open this website, I will treat Sir/Miss to dine in ^^)

Corporate Blogging: A new marketing communication tool for companies.

A corporate weblog is published and used by an organization to reach its organizational goals. The advantage of blogs is that posts and comments are easy to reach and follow due to centralized hosting and generally structured conversation threads. Currently, all major browsers (including Firefox, Opera, Safari and Internet Explorer 7) support RSS technology, which enables readers to easily read recent posts without actually visiting the blog, which is very useful for low-volume blogs.

In order to maintain a competitive edge, corporations are increasingly looking for opportunities to make them remain competitive in the market. Therefore, they started implementing corporate blog for their company. For instance airasia.com, trumphuniversity.com and google.com have their company blog to serve as a platform for discussion between company staff, users, customers and management.

Why is Blogging Crucial to Corporations?
What is the first image your mind conjures up when a brand is mentioned? Is it the logo, the jingle on the advertisement or the experience you previously had with the brand? Blogging allows current and potential consumers to associate the brand with a face and a personality. It reduce the distant gap that has existed between the company and the consumer. In addition, the blog is a representation of the company’s values, beliefs, philosophy and direction. Besides, blogging allows companies to communicate with customers in a more personal and direct way. Lastly, it has the power to position employees as thought-leaders in their industry, to assist in reputation management during crises; to build brand awareness and loyalty; and to increase brand visibility, traffic and links.

13 Steps to Create a Corporate Blog
1. Determine if blogging is a good fit for your company
2. Determine if your company is willing to invest in a blog
3. Create a strategy
4. Ensure that everyone is on the same page
5. Determine the Involvement of PR
6. Select Bloggers
7. Train the Bloggers
8. Writing Posts
9. Realize that the Blog doesn’t need a tone
10. Editing
11. Establish a Comment Policy
12. Develop a Promotion Strategy
13. Establish a Measurement program

Mobile Payment Systems in Malaysia : Its Potentials and Consumers' Adoption Strategies

I went back to my hometown last weekend by train. I usually took the 1.30 train in the afternoon but last week i had to take the 8.15 night train. This happened because the 1.30 train tickets were all sold out. So i wasted my whole afternoon loitering around KL missing a great dinner back at home. Yeah i was angry but what could i have done... nothing i thought, until i got on the train and took my seat. I saw the most interesting thing for that entire day - I CAN PURCHASE THE TRAIN TICKETS USING MY MOBILE PHONE (so now all of you know where this story of mine was leading to). This is something i haven't heard of at least until that day.

Purchasing train tickets is not the only transaction which could be made through a mobile phone. Bill payments, music and game purchases, phone credit top-up, movie ticket purchases and even payment for pizzas and fries could be made. So where do all the money come from? The funds come from your credit card, debit card, current account and from your phone credit.

Stating all these, i can see that mobile payment systems have a huge potential in Malaysia. I state this because 9 out of 10 Malaysian citizen have at least one hand set (some have 2 or 3; 1 for business use, 1 for the family and the last for the mistress). The model and type of hand set is not an issue as the system is applicable on all mobile phone models.

Now a days, more Malaysians are addicted to online shopping. This is a very good sign for mobile payment companies as more and more people would be aware that payments could be made through their mobile phone. Teenagers especially would welcome the mobile payment system due to not having a credit or debit card.

, Digi, and the new addition to the family U-mobile are the service providers of hand phone lines. Having a perfectly competitive environment would stimulate the market for mobile payment systems because the users will benefit from all the marketing strategies (price slashes, promotion rewards, etc.). People will pay through their mobile phones more often as the competition amongst service providers will make the system convenient and rewarding.



Having potential alone won't make mobile payment systems boom, consumers' adoption strategies must be implemented as well. the first strategy is to make known this system and technology to the public. Not many are aware of the functions of mobile payment systems. I dare say this because.... i had no idea that the train ticket could be purchase through my mobile phone and when i told my neighbors that some bills could be paid through SMS, they scolded me and said it was a sham (haha.. that's how unknown it is).

The next step is to gain the users and potential users trust by beefing up the security and reliability. There have been complains that that payment has been made but the games and songs ordered were not delivered.


RELATED LINKS

• http://www.zdnetasia.com/news/communications/0,39044192,39001884,00.htm
• http://www.neowave.com.my/mobilemoney_overview.asp
• http://www.teamcalendar.com/composite-824.htm
• http://www.paymentsnews.com/2008/03/paybox-celcom-p.html